Wednesday, 26 Octorber 2011

Unified communications provider Fonality today announced it is partnering with Fusion Communications to begin offering service to the Japanese market.

The deal with the Japanese carrier will give its customers a fully hosted, plug-and-play solution purpose-built for small and mid-size businesses.

The deal, said Fonality's COO Eric Borrman, kicks off what  the company hopes will be the first of multiple partnerships in the APAC region. Borrman said Fonality has worked with Fusion through a beta process and was "confident that our new customers in Japan will find our cloud-based platform to be easy to use, simple to manage and affordable to deploy."

The deal gives Fusion access to Fonality's Heads up Display product, a UC dashboard that connects phones, desktops and important business applications into a single interface.

The interface can also access customer information in real-time through popular applications like SalesForce, NetSuite, VanillaSoft or any other Web-based CRM application.

The app, which was launched in August, provides VoIP, unified communications and contact center solutions for Apple's iPhones and Google's Android phones.