China Mobile regional division, Liaoning Mobile has awarded a managed services contract to Hewlett-Packard (HP).

Liaoning Mobile provides mobile services to more than 36 million customers in China's Liaoning Province.

Liaoning Mobile is deploying HP TeMIP -- a fault-management solution -- and the HP Service Quality Management (SQM) solution to assure service to its customers. Both solutions are part of the HP Operations Support Systems (OSS) - Transformation portfolio.

Liaoning Mobile also is using HP Solutions Management Services (SMS) for ongoing support, operational management and architectural consulting to model future enhancements.

Liaoning Mobile's OSS team chose HP TeMIP to take advantage of the solution's "manager of managers" ability to handle different technologies from different vendors. HP TeMIP enables Liaoning Mobile to automate a series of complex operational tasks to reduce network downtime, improve service quality and enable resolution of network issues before customers are affected.

Now in an early stage of deployment, the HP SQM solution will offer Liaoning Mobile real-time visibility on service quality, including the ability to monitor actual service levels across both network and IT service delivery resources. It also will enable Liaoning Mobile to identify and resolve problems quickly, helping ensure that all customers receive consistent service quality and a positive experience.

Liaoning Mobile plans to use HP SQM across all its offerings to consumers and enterprises, including mobile broadband, internet, voice and data.

In related news, HP also announced that its OSS Assurance Suite v1.4 has successfully completed certification for TeleManagement Forum (TMF) Frameworx. With industry standards defined by TMF Frameworx, communications service providers can simplify IT infrastructure, improve interoperability and bring transparency to the purchase of OSS solutions.